Gaming is for fun, not stress. 12ban believes every player should know their limits and play responsibly. We're here for you — always.
Gaming addiction is a real issue. If you feel like you're losing control, get help now.
Responsible gaming means treating gaming purely as entertainment — not as a livelihood, a way to relieve stress, or a solution to financial problems. 12banAt -, we believe gaming should be a fun experience for every player — never a burden.
Online gaming is growing fast in Bangladesh — but so are the risks of addiction and overspending. 12ban's responsible gaming policy is designed to keep you safe, so you always stay in control and enjoy the experience.
Responsible gaming rests on three core principles: first, only play with money you can afford to lose; second, stick to your time limits; third, take a break the moment you feel uncomfortable or under pressure. Follow these three rules and gaming stays fun every time.
12ban's Commitment: We support your responsible gaming. Whenever you feel you need a break — use our tools or reach out to support. No questions asked.
Gaming should never come before your family, work, or health. If you find that gaming is affecting your daily life, that's a sign something needs to change. 12ban is here to provide full support for responsible play.
12ban lets you set your own gaming limits on your own terms. The tools below are completely free and available to use at any time.
Set a daily, weekly, or monthly cap on deposits. Once the limit is reached, no further deposits will be allowed.
Set a maximum duration for each gaming session. You'll receive an automatic alert when the time is up.
If your losses exceed a set amount, gaming will automatically stop. This is highly effective at limiting financial harm.
Temporarily suspend your account for anywhere between 24 hours and 30 days. No gaming activity will be permitted during this time.
Permanently lock your account for a period of 6 months to 5 years. This is the strongest level of protection available.
Once your set time or spending limit is reached, a reminder will appear on screen showing how long you've been playing and how much you've spent.
Gaming addiction doesn't always happen overnight — habits shift gradually. If you notice even one of the signs below, it's an important signal that it's time to start using 12ban's responsible gaming tools.
If any of the signs above apply to you — please contact 12ban support right away or activate a cooling-off period on your account.
Answer the questions below honestly. If most of your answers are "Yes" — that's a sign to seek help.
These questions are not a professional diagnosis. However, if you answer "Yes" to more than 2, please speak with the 12ban support team.
Take it one step at a time — you don't have to face this alone.
Admitting there's a problem takes real courage. Don't blame yourself — this is a common issue and there is a way out.
Activate a cooling-off period of 24 hours to 30 days from your 12ban account settings. During this time, your account will be inaccessible.
12ban's responsible gaming team is always ready to help. Reach us via live chat or at [email protected].
Set your deposit limit, session time, and loss limit together. Using all three in combination gives you the best results.
Consider speaking with a mental health professional if needed. Gaming addiction is treatable, and with the right support, a full recovery is absolutely possible.
We're more than a gaming platform — we're a partner in your well-being.
No account is activated without age verification at registration. Protecting minors is our highest priority.
Deposit limits, session time, and loss limits — all customizable to your preference. Reductions take effect instantly; increases require a 7-day wait.
Get support in Bangla, with solutions in Bangla. Our responsible gaming team is available around the clock to help.
Any support you seek for responsible gaming is kept completely confidential. It is never shared with any third party.
Activate a long-term self-exclusion at any time. This is the strictest protection available — it cannot be cancelled before the set period ends.
12ban automatically detects unusual gaming patterns and proactively reaches out when needed.